Shipping & Returns

📦 Shipping Policy

We proudly ship worldwide through our trusted fulfillment partner. All items are custom made and ship from the facility closest to your location for faster delivery.

Shipping prices are based on location, size and weight of your order.

🌍 Estimated Delivery Times

Canada & USA: 3–5 business days

United Kingdom & Europe: 5–10 business days

Australia & New Zealand: 7–12 business days

Asia & Middle East: 7–15 business days

Rest of World: 10–20 business days

Note: Delivery times may vary slightly due to customs or local delays. A tracking link will be emailed to you as soon as your order is shipped.

❌ Returns & Refunds

Because all of our items are made to order, we do not accept returns or refunds unless the mistake is fully on our end.

We’ll Replace or Refund If:

You received the wrong item

Your order arrived damaged

Your item was lost in transit

If any of these apply, please contact us at ummahcollectiveshop@gmail.com within 30 days of delivery. Include your order number and a photo of the issue.

⚠️ Please Note

We are not responsible for sizing issues, typos in shipping addresses, or buyer’s remorse.

If you're unsure about sizing, please refer to the Size Guide on the product page before ordering.