Shipping & Returns

📦 Shipping Policy

We proudly ship worldwide through our trusted fulfillment partner. All items are custom-made and ship from the facility closest to your location for faster delivery.

Shipping prices are based on location, size and weight of your order.

Estimated Delivery Times

  • Canada & USA: 3–7 business days

  • UK & Europe: 7–12 business days

  • Australia & New Zealand: 10–15 business days

  • Asia & Middle East: 10–18 business days

  • Rest of World: 15–25 business days

Returns & Refunds
Because all of our items are made to order, we do not accept returns or refunds unless the mistake is fully on our end.

We’ll Replace or Refund If:

  • You received the wrong item

  • Your order arrived damaged

  • Your item was lost in transit

If any of these apply, please contact us at ummahcollectiveshop@gmail.com within 7 days of delivery. Include your order number and a photo and description of the issue.

Please Note
We are not responsible for sizing issues, typos in shipping addresses, or buyer’s remorse.
If you're unsure about sizing, please refer to the Size Guide on the product page before ordering.

your ummah sadaqah wallet

Every order with Ummah Collective adds a drop of sadaqah to your wallet.

Start Your Ummah Wallet

Create an account or sign in to begin tracking your sadaqah through Ummah Collective. Every purchase with Ummah Collective contributes 2.5% in sadaqah to support projects that uplift communities around the world. Create an account to start your Ummah Wallet and track your growing impact. You’ll receive email updates on the charities your sadaqah helps fund — a reminder that every order makes a difference.

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